Serving Tips: Helpful Encouragement.

We want help people to serve well…

Serving Tips.
How to serve others more effectively.

If you have signed up to serve, you might be excited, nervous, or feeling a bit like a fish out of water. Good news!… it’s normal. Here are some tips to help you develop confidence as you serve.

Gain knowledge…be sure you have the information you need and that you have an understanding about your assignment. It’s ok to ask questions, and to ask for a simple job description before your time of service. Be sure to attend any training sessions before the event. Smart leaders will attempt to over communicate, what, where, why and how.

Exercise…confidence grows through our experience of loving and serving others. Simply put…the more you serve…the better you serve.

Find a place…there may be an event when volunteers just show up, or arrive late; the instructions may seem sketchy; people are rushing to meet timelines; setting things up, moving here and there the energy is high.

The show up events can feel a little like being out of control, chaos. We prefer to call it organized excitement. Flexibility is  the name of the game. Leaders do have a plan, and usually know what they are doing. (note:be patient with new leaders they are learning to lead and are in process.)

The key to press through this stage of the event is to actively seek to find a place of service.

Step back, look around, and begin to ask yourself, “Is there anything needing done that’s not being done? Is there any equipment which needs to be moved, or set up. Is there trash needing picked up? Are there any volunteers who seem over-whelmed whom you could help?”
Step back, take a wide look at what’s going on, then take a deep breath, step forward and begin to serve.

People focused…remember people are always much more important than the task at hand. In the midst of serving… remember… it’s all about building relationships and revealing Jesus to the people we serve.

Attitude…have you ever been served by an uptight aggressive person? I have.

I’ve wonder why they are serving in the first place? Sometimes I’ll have a conversation to bring encouragement. Sometimes I’ll move the person to another location away from people.
Having a positive attitude toward the people you are serving is all important. People are usually pretty perceptive and can sense when we are uptight, having a bad day, or when we are full of encouragement and are genuinely seeking to love and serve.

Tip: before the event it is important for you to do some personal prayer prep, to pause and think… Why did I signed up? Ask God to help you care for others, and to help you to serve with a good heart. Chose to wear a smile, and to allow your love to be real.

Paul writing in Philippians chapter 2 talks about having a proper serving attitude. He says, in your serving:

Don’t be selfish…as you serve don’t be focused on your feelings and your needs, but choose to focus on the needs of others.

Be humble…begin to think how you can effectively express Gold’s love and grace toward the people you are serving. Perhaps your expression of humility will be a kind smile, a calm voice toward and aggressive stressed out person, or a warm look toward someone who looks out-of-place. Sometimes it looks like a gentile hug to affirm a kid, or an informative answer given to a nervous question.

Bottom line…How do you learn to serve? By serving. Serving others generates a healthy other-centered-ness. Consistently serving others is one of the ways God brings health and healing into our lives.

Love does. Love looks like something. Love is patient and kind.

Thanksgiving Outreach KindnesstoGo.

Here’s what we have discovered:

  • People want to make a difference….this year over 300 Ikea Bags went out the first weekend in November. Yes we are ordering more.
  • People like simple…people grab a bag as they leave a weekend service. The instructions stapled to the bag help guide people as they purchase the food items.
  • People enjoy the sense of togetherness…We encourage participation: families packing the bag together, or joining with friends, or joining as a small group to fill the bag. Be creative by adding a worship set and breaking up into small groups for prayer…then introducing the team leaders, and receiving instructions and maps.
  • Some people like to participate but don’t want to go on the outreach…that’s ok, participating at any level is appreciated. The ‘no go but want to serve people’ will bring their filled boxes at 9:30am. The others show up at 10:30am. Have a crew at both times to help people unload then load the dinners.
  • People like the fact that we go to the areas we have consistently served in the past…example: we will be divided up into three huge teams, caravan to the locations in order to reach out to three apartment complexes in different parts of the city.
  • People like the adventure…we go to apartments unannounced, offer the Thanksgiving meal and offer prayer. When we leave the home we place a small sticker on the door notifying the rest of the team that the stickered door is a home we have served.
  • People who serve begin to see life through an outward focused lense…One family went to a home and offered the Thanksgiving dinner. The single mom invited the family inside to place the dinner on her table. The family noticed…all she had in her apartment was the table. Their perspective changed. Their hearts were softened through the experience and began to view life through a different lens.

Going, serving, praying = caring for others …an outward focused life.

Thanks so much for helping to make Thanksgiving possible.

This year’s date for Turkeys Giving Away Turkeys is Saturday, November 17th. We will meet at 10:30am and join team leaders to head out to three different locations. (we go to low income apartments un-announced.

How to participate: Join together as family, friends, or a small group to fill up the IKEA bag with items listed below.


  • 2 Cans Corn
  • 2 Cans Green Beans
  • 1 Large Can Yams
  • 1 Can Cranberry Sauce
  • 1 Box Au Gratin Potatoes
  • 1 Box Brownies
  • 2 Boxes Mac and Cheese
  • 1 Dinner Bag Rolls
  • 1 Box Stuffing Mix
  • 1 FROZEN Turkey
  • Roasting Pan


  • 1 Pie
  • Fresh Veggies
  • Fun Stuff

Important Instructions:
If you are going on the outreach… Please leave your dinner box in your car come in for instructions and to join a team.

If you only want to participate by filling a turkey dinner and not go on the outreach…Please drop the filled bag off at 9:30am.


KindnesstoGo. Relational, Connective.

KindnesstoGo encourages outward-focusedness within congregations, seminars or conference participants.

Description of kindness:—noun

1. the state or quality of being kind.

2. a kind act.

3.  favor: his many kindnesses to me.

4. kind behavior: I will never forget your kindness.

5. friendly feeling; liking.

KindnesstoGo Outcomes: Small simple acts of kindness bring the giver and the receiver of the act of kindness into a relationally connective experience.

Len Sweet once used this communication filter to encourage leaders to develop sensory tools to help in their communication with not-yet-believers.

EPIC: Experiential, Participatory, Image-Based and Connective.

Kindnesstogo incorporates all of the filters.
Participatory: both the giver and receiver participate. The giver gives, and the receiver receives.

Experiential: a positive experience is shared. The giver experiences the emotional lift of sharing with another individual. The person receiving the small gift or performed act of service experiences kindness and love.

A kind act, done with great love, enables both the giver and the receiver to experience a positive touch of God’s love.

If the kindness item is a drink or a food item the receiver receives the pleasure of eating or drinking the expression of kindness. This reinforces a positive experience in the memory/feeling part of their being. A relational experience flows through the personal conversation, connection, and through the act of kindness or service expressed with authentic care.

Image-Based: The image is attached to the small gift and the meeting of the giver and the receiver. The giving person is part of the positive image. The image is also an item: a cup of coffee, a bottle of water, a care gift bag, a granola bar etc.

The image of someone serving another human with no strings attached, and being on the receiving end of a kind act remains embedded within a person’s memory. Most people with share their experience with others.

Connective: The connective act of kindness also relationally connects the heart of both the giver and the receiver. The positive connection intensifies as conversation and authentic love flow.

KindnesstoGo Practice / Experience:

People quickly pick up items to be shared after church, a conference session, or a seminar.

They read or listen to the simple instructions.

They then go and do.

Example Gift Bags:
People pick up gift bags and go. They give the bag and the connect card as a positive intentional act of kindness to restaurant workers, servers at drive-thru eateries, grocery store check out people. etc.

One Story: Flowers at a drive-thru restaurant.
Here’s the story of a worker’s amazing encounter: I wanted to share this. This is from the mom of one of my son’s friends. I know she’s been going through some things and was blessed by yesterday’s outreach. She posted this yesterday.

I fully believe I looked at the face of an angel this morning.

I would like to share that experience with you, my friends and family. A tragedy struck my family recently and while I cannot go into detail publicly, I can tell you it left me very sad this morning.

I’m at work, at Arbys, and this car pulls up to the drive-thru without placing an order. I open my window and this stranger, whom I’ve never ever seen before, presents me with this beautiful bouquet of flowers and tells me he’s there to spread God’s love and asks can he say a prayer for me.

And right there in my drive-thru, I held his hand as he prayed for me to help me to have a good day and for strength.

I have never been so overwhelmed in my life at this unexpected and almost immediate answer to my prayer to help me and my family to get through this difficult time.

Shelbi Louise and Cassie Ovalle got to share in this beautiful moment with me as well.

There’s no denying in my heart and in my mind that this man was sent by God Himself to help me. I do not believe in a mere coincidence. I hope this strangers kindness comes back to him a hundredfold because this one act of kindness for me absolutely changed my day.  I hope he is rewarded for his blessed generosity. God bless this man and thank you for reading this. Peace to all of you.

Spiritual Deposit:
There is also a spiritual dimension of an intentional act of kindness.

When we join Heaven’s kind intention, the Holy Spirit bears witness to our kind acts/good deeds done in the name of Jesus.

A spiritual deposit is placed within the heart of those serving and those receiving. (See Ephesians 1 NASB and Titus 3 NASB.)

postscript: The man who gave the flowers to the lady at the drive-thru is fairly new to outreach. After learning about waiting, pausing, and listening to the Holy Spirit, he practiced what he heard by pausing and asking… Jesus, “What is her greatest need?” He sensed she needed… Strength. So he prayed for strength. Strength was her greatest need!

Wow! We serve a living, loving Savior! Our acts of kindness break down barriers and build bridges into the people’s hearts we love and serve.

Good deeds, create goodwill that open hearts to the good news.                            Rusaw Swanson The Externally Focused Church.

My other website eyesoutward is an on-going adventure.

KindnesstoGo is a simple, quick, and fun way to move people into the outreach arena. People pick up items during or after a service. Simple instructions are attached to the outreach item. People follow the instructions and reach out to their community.

For example: Gift Bag Outreach

Packed gift bags are placed near exits or on the stage. During the announcements people are informed, Today is Kindnesstogo weekend. As you leave the service today pick up a gift bag or two and follow the instructions on the bag.  (Usually, the announcement contains a story of how someone was impacted by the outreach.)

Here are the instructions.

Kindness Kwik Tips: Gift Bags

  • Be friendly.
  • Be loving.
  • Be yourself.

Take the gift bags to stores, drive-thru fast-food locations, or give to your server at a restaurant at the end of your meal. Tip Big!

Say, “This gift is for you / your team. We just wanted to show you God’s love—no strings attached.

Sometimes a conversation will emerge as people ask questions. Follow the conversation as long as you are enabled.

Sometimes there are prayer opportunities after a great conversation. Offer to pray a short 10-second prayer. “Could I pray a short prayer for you?” Hold out your hand. Most of the time people will hold your hand. Pray with your eyes open. You will be able to see their expressions and you will be able to love with your eyes as they usually keep their eyes open.

Remove this note after you’ve read the instructions.
(it won’t self-destruct in 5 seconds)